This week’s episode is in preparation for the Groceryshop 2018 conference and tradeshow, which Mercatus is excited to be both sponsoring and attending this year! Sylvain is joined by special guest Phil Lempert, the Supermarket Guru® , to discuss the trends in today’s grocery retail sphere.
Phil offers insight into the importance of retailers owning their brand relationship with shoppers and maintaining control over the shopping experience. By investing in this critical factor, he notes that grocers can protect their customer base from the threat of other potentially attractive short-term third-party fulfillment options available in the market.
Sylvain and Phil go on to discuss some fascinating topics current and up-and-coming in the industry, such as consumers’ connectivity to food, environmental factors on growing food and how technology is being leveraged to change the entire industry, from farm to table. All topics that will be discussed at the inaugural Groceryshop starting on October 28 in Las Vegas.