In episode #8 of the Digital Grocer Podcast, Sylvain and Mark continue the discussion from last podcast on trends surrounding the grocery retail market, namely: the excitement around delivery solutions, the risk of passing this solution to a third-party, and what role technology should play in the retail space.
In a recent Mercatus survey of households across the United States, consumers in the southern states expressed that they, “are 41% more interested in in-store pick-up versus delivery,” with interest in delivery falling in around 20%. With in-store pickup being the preferred option for shoppers, we discuss what implication this has on grocery retailers’ strategies versus what we’re seeing in the market.
Is jumping on delivery solutions to keep up with recent moves from Amazon and Walmart an effective strategy for grocery retailers? Perhaps delivery in its current state isn’t quite the investment retailers imagine it to be.